Politique d’expédition
Shipping Policy
Thank you for shopping with Hecate Atelier. We ship worldwide and are committed to getting your order to you as quickly as possible.
Order Processing
All orders are dispatched within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations
We ship to customers worldwide. Shipping rates and estimated delivery times vary by destination and will be calculated at checkout.
Shipping Rates
Shipping costs depend on your delivery destination and the weight of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
Delivery Times
Estimated delivery times after dispatch:
- Latvia: 2–5 business days
- European Union: 5–10 business days
- Rest of the World: 10–21 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at and we will do our best to assist you.
Contact Us
For any shipping-related questions, please reach out to our customer support team through our contact page.